Fire Damage Restoration in Burnaby — 60 Minutes or Less, Guaranteed

ProServ guarantees a 60-minute arrival time anywhere in Burnaby — including Metrotown, Brentwood, South Burnaby, Edmonds, and Burnaby Mountain. This is not a target or an average — it's a guarantee backed by our team positioning across the Lower Mainland. We are available 24 hours a day, 7 days a week, including all holidays. The earlier you call, the less total damage your property sustains.

ProServ uses only its own full-time, trained employees — no subcontractors, ever. Every technician holds active IICRC certification in fire and smoke damage restoration and is a direct employee of ProServ Restoration. When you call us, you get the same crew throughout the entire project. There are no handoffs to third parties at any stage — from emergency board-up through final reconstruction. You know who's in your home, and they are accountable to us and to you.

ProServ's fire damage restoration service in Burnaby includes: emergency property securing and board-up, complete structural and contents damage assessment (insurance-ready), removal of soot and char from all affected surfaces, smoke odor elimination using HEPA air filtration and thermal fogging, water extraction and structural drying (from firefighting suppression), mold prevention treatment, structural reconstruction (framing, drywall, insulation, flooring, finishing), and full insurance claim documentation and direct insurer communication. Every phase is completed by the same ProServ crew — no second company is introduced at rebuild stage.

Burnaby receives approximately 1,500mm of annual rainfall — one of the wettest climates in Canada. This has a direct impact on fire restoration: firefighting water combines with ambient humidity to saturate structural materials more deeply than in drier climates. Untreated moisture after a fire is the primary cause of secondary mold growth. ProServ calibrates all drying protocols specifically for BC's humidity profile, using industrial-grade dehumidifiers set to Burnaby's environmental conditions. Homes in Burnaby typically require longer structural drying cycles than national averages — our scope of work accounts for this from day one.

Yes. ProServ provides complete insurance documentation — damage assessment reports, full photographic evidence, and detailed line-item scopes of work — and works directly with your insurer throughout the claim process. We coordinate with all major BC insurance carriers including Intact, Aviva, Wawanesa, TD Insurance, and others. A dedicated ProServ project manager handles all insurer communication so you are never caught between the restoration company and the insurance adjuster. Fire damage is covered under standard BC homeowners' insurance policies — we ensure your insurer covers everything they are obligated to cover.

Fire damage restoration costs in Burnaby range widely based on the extent of damage. A contained kitchen or electrical fire with localized soot and minimal structural damage may start around $3,000–$8,000. A fire that spreads to walls, ceilings, or multiple rooms typically ranges from $15,000 to $80,000+. Total losses requiring full rebuild can exceed $200,000 — the Burnaby Fire Department's 2024 report shows major single-incident losses of up to $18.5 million. ProServ provides a free written estimate before any work begins, and that written estimate is your final price — no hidden fees, no end-of-project surprises. Most fire restoration work is fully or substantially covered by BC homeowners' insurance. Call us for a free assessment.

ProServ serves all Burnaby neighborhoods including Metrotown, Brentwood, Lougheed, South Burnaby, Edmonds, Willingdon Heights, Sperling-Duthie, Kingsway corridor, Deer Lake, Burnaby Mountain (near SFU), Still Creek industrial area, and Central Park. We also serve Burnaby residential neighborhoods along all SkyTrain lines — Expo Line (Metrotown, Joyce-Collingwood, Patterson stations) and Millennium Line (Brentwood Town Centre, Holdom, Sperling, Lake City, Production Way stations). Surrounding cities including Vancouver, Coquitlam, New Westminster, and Port Moody are all within our 60-minute service window.