Flood Damage Restoration in Vancouver — Fast, Certified & 24/7

ProServ Restoration guarantees a 1-hour arrival time for flood emergencies anywhere in Vancouver and the surrounding Lower Mainland. Call (778) 262-2788 any time — our emergency line operates 24 hours a day, 7 days a week, including holidays.

First, shut off electricity at the breaker if it's safe to do so — floodwater and live electrical circuits are a lethal combination. Then call ProServ at (778) 262-2788 immediately. Don't attempt to mop or vacuum standing water yourself, as this can spread contamination and damage building materials further.

Many standard homeowners' insurance policies in BC cover sudden flood damage from internal sources — burst pipes, appliance overflow, or sump pump failure. Coverage for external flooding varies by policy. ProServ's technicians provide full insurance documentation and work directly with major BC insurers including Intact and Aviva.

Most residential flood restoration projects take 3–7 days for extraction, drying, and mitigation, followed by 1–2 weeks for full repairs and reconstruction depending on severity. ProServ provides a clear timeline after the initial assessment so there are no surprises.

ProServ handles all categories of flood damage — stormwater, burst pipes, appliance overflows, sewage-related floods, sump pump failures, and roof drainage failures. We also handle residential and commercial properties of any size across all neighborhoods in Greater Vancouver.

Yes — and in Vancouver's humid coastal climate, mould can begin developing within 24–48 hours of flood exposure. This is why rapid professional response is critical. ProServ applies EPA-approved antimicrobial treatments as a standard step in every flood restoration service to stop mould before it starts.

Yes — flood restoration in Burnaby and flood restoration in Coquitlam are two of our most active service areas outside Vancouver. We also serve Richmond, Surrey, New Westminster, North Vancouver, West Vancouver, Delta, and Langley. Our emergency flood cleanup crews are pre-positioned across the region.

Three things set us apart: a 60-minute arrival guarantee (not "within hours" or "as soon as possible"), zero subcontracting (every technician is a full-time IICRC-certified ProServ employee — not a franchise crew or third-party trade), and a fixed written estimate — the price we give you is the price you pay. No billing surprises after work starts. We stay on your file until you sign off on completion.

Never. Every technician who enters your property is a full-time ProServ employee — IICRC-certified, background-checked, and accountable to us directly. No third-party trades, no franchise crews, no hired-in labour for any phase of restoration. One team from extraction through final reconstruction, with no handoffs that create quality or accountability gaps.

Yes. The scope and price we give you in writing is your price. If hidden damage uncovered during restoration changes the scope, we discuss it with you before proceeding — never after. No undisclosed line items, no billing surprises once work has started.