Our Restoration Services in Vancouver
ProServ Restoration provides 9 certified emergency property restoration services across Greater Vancouver — all delivered by the same IICRC-certified team, 24 hours a day. Select a service below to learn everything you need to know.
What We Restore — Fast, Safe & Professionally
At ProServ Restoration, we handle everything from floods and fires to biohazard and environmental emergencies with precision and genuine care. Our services are grouped below by damage type to help you find the right solution quickly.
Water & Flood Damage
Emergency extraction, structural drying and full reconstruction for all water and flooding events
Water Damage Restoration
Burst pipes, appliance overflow, roof leaks — full extraction, drying and rebuild.
View ServiceFlood Damage Restoration
Stormwater, pipe failures and appliance floods — rapid response from extraction to rebuild.
View ServiceBasement Flood Cleanup
All basement types — including finished — with deep cavity drying behind walls and floors.
View ServiceCommercial Water Damage Cleanup
Large-scale extraction, after-hours scheduling and full commercial rebuild.
View ServiceFire & Smoke Damage
Emergency stabilization, soot and smoke removal, water extraction and complete structural rebuild
Fire Damage Restoration
Emergency board-up through full rebuild — fire, smoke, and firefighting water damage addressed as a single project.
View ServiceSmoke Remediation & Cleanup
Thermal fogging, ozone treatment and HEPA filtration — permanent smoke and soot elimination for all smoke types.
View ServiceHazardous & Biohazard Cleanup
Certified cleanup of sewage, biohazard materials and trauma situations — discreet, compassionate and fully compliant
Sewage Cleanup
Category 3 certified cleanup — safe extraction, hospital-grade disinfection and permanent odor removal.
View ServiceBiohazard Cleanup
Trauma scenes, unattended deaths, hoarding and hazardous spills — certified, discreet and handled with genuine care.
View ServiceEnvironmental Remediation
Testing, safe removal and documented clearance for mould, asbestos, lead and indoor air quality — WorkSafeBC compliant
Environmental Remediation
ProServ provides certified testing and remediation for mould, asbestos, lead-based paint and indoor air quality across residential, commercial and strata properties in Greater Vancouver. All work is WorkSafeBC compliant with full clearance documentation.
Specialty Restoration Services
Certified remediation for mould and biological contamination, and discreet, compassionate cleanup after a crime or unattended death
Mold Remediation
IICRC S520-certified mould remediation — negative-pressure containment, HEPA air scrubbing and accredited lab clearance testing.
View ServiceCrime Scene Cleanup
IICRC AMRT-certified crime scene cleanup — homicide, suicide, unattended death and trauma scene remediation, handled with discretion.
View ServiceNot Sure Which Service You Need?
Use this guide to quickly identify the right ProServ service for your situation. Every scenario below links to the specific service page with full details, process steps, and FAQs.
Standing water, wet floors, soaked walls or ceilings
The right service depends on the source and scale of the water event.
Visible fire damage, smoke smell, soot on surfaces or HVAC
Fire always creates three types of damage simultaneously — all need to be addressed.
Sewage, contamination, trauma or a biologically hazardous situation
All hazardous situations require certified professionals — never attempt cleanup yourself.
Suspected mould, asbestos, lead paint or poor air quality
Environmental hazards often need testing before any removal — identification is step one.
Multiple damage types, or you're unsure how to classify it
Many property emergencies involve more than one type of damage simultaneously — fire creates smoke and water damage; sewage creates biohazard and water damage.
Office, warehouse, restaurant, retail, strata or multi-unit building
Commercial properties have different requirements — scale, after-hours access, insurance, and tenant coordination all require specialist handling.
Still not sure? Call us and describe what you're seeing — our certified team will identify the right service immediately and dispatch accordingly.
☎ Call (778) 262-2788 — 24/7 Expert GuidanceWhat Happens When You Call ProServ
Every ProServ restoration job — regardless of service type — follows the same four-phase approach. Here's what to expect from the moment you call to the final handover.
You Call — We Answer
Our emergency line is staffed 24/7, 365 days a year. A certified team is dispatched immediately with a 60-minute arrival target anywhere in Greater Vancouver. No voicemail. No waiting until morning.
On-Site Assessment
Our technicians assess the damage type, extent, and category using thermal imaging, moisture meters, and direct inspection. Full documentation begins immediately for your insurance claim or regulatory report.
Restoration Work Begins
The right certified team for your service type gets to work immediately — extraction, containment, remediation, or stabilization as required. We communicate clearly at every stage and never cut corners on quality or protocol.
Final Clearance & Handover
Post-work verification confirms everything meets IICRC or regulatory clearance standards. Full documentation is provided for your insurer. We don't close your file until you are completely satisfied.
What Sets ProServ Apart — Across Every Service We Offer
Whichever service you need, you get the same ProServ standard: certified, local, and fully accountable from first call to final walkthrough.
Questions About Our Restoration Services
Common questions about ProServ's full range of property restoration services in Vancouver.
ProServ Restoration provides 9 certified emergency restoration services across Greater Vancouver: water damage restoration, flood damage restoration, basement flood cleanup, commercial water damage cleanup, sewage cleanup, fire damage restoration, smoke remediation and cleanup, biohazard cleanup, and environmental remediation.
Yes — all 9 ProServ restoration services are available 24 hours a day, 7 days a week, 365 days a year across Vancouver and Greater Vancouver, including weekends and all public holidays. Our emergency response targets 60-minute arrival anywhere in the Lower Mainland. Call (778) 262-2788 any time.
Yes — and most major property emergencies involve multiple damage types simultaneously. Fire damage always involves structural fire damage, smoke and soot damage, and water damage from firefighting hoses. Sewage backups involve water damage and biohazard contamination. ProServ handles all damage types from a single certified team with one point of contact — never handing off between separate contractors.
Yes — full insurance documentation is included as standard across every one of our 9 services. This includes damage assessments, IICRC-standard documentation, moisture logs, photo evidence, itemized scopes of work, and direct communication with your adjuster. ProServ is an approved contractor for Intact Insurance and Aviva Insurance, and works with most major BC property insurers.
Use the decision guide above on this page — it maps common property emergency situations to the right service. If you're still unsure, simply call us at (778) 262-2788. Our team will assess your situation over the phone, identify the correct service, and dispatch the right certified specialists immediately. We answer 24 hours a day.
ProServ Restoration — 9 Certified Services Across Greater Vancouver
Ready to Restore Your Property?
Call Vancouver's Trusted Experts Now.
IICRC-certified. Locally owned. Available 24/7. One call — and the right certified team is on their way in 60 minutes.
(778) 262-2788408 E Kent Avenue S #101, Vancouver, BC V5X 2X7 · (778) 262-2788 · info@myproserv.ca · Open 24/7