Crime Scene Cleanup Vancouver BC — IICRC AMRT Certified, 60-Min Response
Crime scene, trauma, and unattended death cleanup requires certified biohazard remediation — not general cleaning. ProServ's IICRC AMRT-certified team reaches any Greater Vancouver property within 60 minutes, guaranteed. Discreet. Unmarked vehicles. Full reconstruction after remediation — no second company needed.
Crime Scene Cleanup — 24/7
Discreet. Certified. IICRC AMRT-trained. We respond 24/7 anywhere in Greater Vancouver — 60 minutes from your call.
(778) 262-2788 Call Now — Confidential60-minute arrival guarantee
Crime Scene Cleanup in Vancouver BC — Certified Biohazard Remediation With a 60-Minute Response Guarantee
Crime scene cleanup is one of the most technically demanding and emotionally sensitive services in property restoration. Blood, bodily fluids, and biological material from homicide, suicide, unattended death, and trauma events carry blood-borne pathogens — Hepatitis B, Hepatitis C, HIV — that survive on surfaces for days to weeks. Drug overdose scenes in BC carry fentanyl residue that can be absorbed through skin contact. This work cannot be safely performed by families, building maintenance staff, or general cleaning crews without proper PPE, certification, and regulated waste disposal.
ProServ provides crime scene cleanup in Vancouver BC and across Greater Vancouver with a 60-minute arrival guarantee, IICRC AMRT-certified technicians, and zero subcontracting on every job. Critically: ProServ handles the full restoration project — biohazard remediation through property reconstruction — in one company, without a referral to a second contractor for repairs.
As one of the leading certified restoration specialists in Greater Vancouver, ProServ manages crime scene cleanup with the same documented protocols and accountability as every other ProServ restoration — complete written scope, fixed written estimate, and insurance documentation from day one.
- IICRC AMRT-certified remediationApplied Microbial Remediation Technician credential — the industry's specific certification for biological contamination, blood-borne pathogen protocols, and biohazard remediation verification
- 60-minute arrival guarantee — discreetUnmarked vehicles, plain identification, strict confidentiality. On-site within 60 minutes anywhere in Greater Vancouver, 24/7
- Full reconstruction after cleanupDamaged walls, subfloor, structural elements — ProServ handles the complete rebuild after biohazard remediation. One company, one estimate, no second contractor
- Insurance claim documentationComplete biohazard scope, pathogen risk assessment, disposal records, and photo documentation ready from day one — formatted for all major BC insurers
- WorkSafe BC compliant biohazard waste disposalAll biological waste handled and disposed of per WorkSafe BC biological hazard regulations — documented chain of custody from collection through licensed disposal facility
2,253 Drug Toxicity Deaths in BC in 2024 — 78% With Fentanyl Detected — Every Scene a Biohazard
Crime scene and trauma cleanup is not a niche service in British Columbia — it is a documented, recurring need across the province. The scale of unattended deaths, trauma events, and contaminated scenes in Greater Vancouver makes professional biohazard remediation a critical and frequently required service.
Crime Scene & Trauma Cleanup Services — Greater Vancouver BC
ProServ handles every category of crime scene, trauma scene, and biohazardous unattended death cleanup across Greater Vancouver — with IICRC AMRT-certified protocols, full reconstruction capability, and a 60-minute response guarantee.
Homicide Scene Cleanup
After law enforcement clears a homicide scene and completes investigation, professional biohazard remediation is required before anyone re-enters the property safely. ProServ's AMRT-certified team removes all biological material including blood, tissue, and bodily fluids using EPA-registered biocidal agents, followed by HEPA air filtration to address airborne pathogen risk. All biological waste is disposed of per WorkSafe BC biological hazard regulations with documented chain of custody. Post-cleanup clearance testing confirms decontamination is complete before re-occupancy. Structural damage — from investigation, impact, or contamination — is addressed by ProServ's reconstruction team in the same project.
Suicide & Trauma Scene Cleanup
Suicide and traumatic death scenes require both professional biohazard remediation and exceptional discretion. ProServ responds to the family, estate, or property manager — not to insurance companies, media, or neighbours. Vehicles are unmarked. Crews carry plain identification. All communication is treated with strict confidentiality. The cleanup addresses all biological contamination including blood-borne pathogens at Category 3 biohazard level, followed by odour neutralization and post-cleaning verification. Damaged surfaces — drywall, flooring, substructure — are rebuilt as part of the same project.
Unattended Death & Decomposition
Unattended deaths — where a person passes away and is not discovered for a period of hours, days, or longer — require specialized biohazard remediation that extends well beyond the immediate location. Decomposition releases biological fluid throughout a larger area than visible contamination suggests, and the presence of insects, volatile organic compounds, and microbial activity creates an air quality hazard as well as a surface hazard. ProServ's AMRT-certified team performs thorough mapping of contamination, complete material removal where surfaces cannot be safely decontaminated, HEPA filtration, and professional odour remediation using thermal fogging and ozone treatment before final clearance verification.
Drug Overdose Scene Remediation
Drug overdose scenes in BC are among the highest-risk biohazard environments ProServ remediates. With 78% of BC's 2,253 drug toxicity deaths in 2024 testing positive for fentanyl, scenes carry lethal surface contamination that is invisible to the eye and can be absorbed through skin contact without PPE. ProServ deploys Level B protective equipment, EPA-registered biocidal cleaning agents, HEPA air filtration, and post-cleaning surface testing before any re-occupancy clearance. Drug paraphernalia — needles, pipes, packaging — is handled and disposed of per WorkSafe BC and BC health authority biological waste regulations. Scenes are cleared only when surface testing confirms decontamination.
Blood & Bodily Fluid Cleanup
Accidents, violence, medical emergencies, and industrial incidents can all result in blood and bodily fluid contamination that requires certified biohazard remediation. Any surface contaminated with blood carries potential blood-borne pathogen risk — Hepatitis B (7-day surface survival), Hepatitis C (up to 6 weeks), HIV (up to 6 days). General cleaning products and standard disinfectants are not effective against blood-borne pathogens without specific protocol. ProServ's AMRT-certified team uses EPA-registered biocidal agents rated for blood-borne pathogen elimination, followed by surface testing and documented clearance.
Post-Cleanup Reconstruction
Biohazard remediation frequently requires material removal — contaminated drywall, subfloor, carpet, insulation, and structural elements that cannot be safely decontaminated in place must be removed and replaced. Most trauma-only cleanup specialists end their service at remediation, requiring the family or property owner to engage a separate contractor for reconstruction. ProServ handles the full project: biohazard cleanup through complete reconstruction with a single written estimate, a single point of contact, and a single team accountable for the full scope from start to final inspection.
Not sure which service applies? Call us — we'll assess the situation and advise you on the correct protocol at no charge.
☎ Call (778) 262-2788Our Crime Scene Cleanup Process — From First Call to Final Clearance
Every ProServ crime scene cleanup follows a 6-step documented protocol — 60-minute arrival through post-cleanup clearance testing. Discretion maintained at every stage. Documentation produced for insurance from day one.
60-Min Arrival — Discreet
Dispatchers live 24/7. ProServ crew arrives within 60 minutes in an unmarked vehicle. Initial scope assessment — contamination extent, biohazard categories present, material removal requirements — completed before any work begins. Written scope and estimate provided before the crew starts.
PPE Deployment & Scene Containment
Full Level B personal protective equipment deployed before entering the contaminated area. Physical containment established to prevent cross-contamination to clean areas. Adjacent surfaces assessed for secondary contamination — biological material may have spread beyond the primary impact zone.
Biological Material Removal
All blood, bodily fluids, and biological material removed. Contaminated materials that cannot be safely decontaminated in place — drywall, subfloor, carpet, fabric, insulation — are removed and packaged for certified biohazard waste disposal per WorkSafe BC biological hazard regulations. All disposal documented with chain of custody records.
Decontamination & Biocidal Treatment
EPA-registered biocidal cleaning agents — selected specifically for the pathogen types present — applied to all contaminated surfaces. Dwell time maintained per manufacturer protocol. HEPA air filtration deployed to address airborne pathogen risk. For decomposition and odour events: thermal fogging and ozone treatment applied to eliminate volatile organic compounds. Air quality monitored throughout.
Post-Cleanup Clearance Testing
Surface testing performed after decontamination to confirm pathogen levels meet re-occupancy standards. Documentation package completed: contamination scope, biocide application records, waste disposal receipts, air quality results, and clearance certificate. Insurance-formatted package produced for Intact, Aviva, and all major BC insurers.
Reconstruction & Restoration
Material removed during remediation is replaced by ProServ's reconstruction team — drywall, flooring, subfloor, cabinetry, painting. Fixed written estimate. One company from first call to final inspection. No referral to a second contractor for repairs.
Why Vancouver Families & Property Managers Choose ProServ
1st Trauma Scene Clean Up (traumascenecleanup.ca) is one of the most established crime scene cleanup companies in BC, operating since 1998 with an ABRA membership and a strong local reputation. Here is how ProServ compares on the commitments that matter most in a crisis.
📋 Intact & Aviva — Preferred Contractor
Crime scene cleanup insurance claims involve complex coverage questions — general liability, property damage, and biohazard remediation provisions vary by policy. ProServ produces complete documentation from day one: contamination scope, pathogen risk assessment, biocide application records, disposal receipts, and clearance certificate — formatted for rapid adjuster review by Intact, Aviva, and all major BC insurers.
🔐 Discretion Is a Protocol
Unmarked vehicles. Plain identification. Crews do not discuss client situations, property addresses, or event circumstances with anyone outside the project. Insurance documentation uses clinical language. All communication with the family, estate, or property manager is handled with strict confidentiality. We have specific protocols for media presence, shared building situations, and strata properties where neighbours are in proximity.
🔗 ProServ — Greater Vancouver Crime Scene Specialists
ProServ serves all of Greater Vancouver — Vancouver, Burnaby, Richmond, Surrey, North Vancouver, West Vancouver, Coquitlam, New Westminster, Delta, Langley, and all Metro Vancouver communities — for crime scene cleanup, trauma remediation, and full post-cleanup reconstruction.
Crime Scene Cleanup in Greater Vancouver BC?
ProServ Arrives in 60 Minutes — Confidential & Certified.
IICRC AMRT-certified. 60-minute arrival guarantee. Zero subcontracting. Fixed written estimate. Full reconstruction included. Homicide, suicide, unattended death, drug overdose, trauma scene — anywhere in Greater Vancouver, 24/7.
Real Families. Real Properties. Handled With Care.
What Families & Property Managers Say About ProServ
"My father passed away at home alone and wasn't discovered for several days. I didn't know who to call or what to expect. ProServ arrived within the hour in an unmarked van. The team was compassionate, professional, and completely clear about what they were doing and why. They handled everything — cleanup, odour remediation, and the wall repairs — in one project. I only had to make one call."
"I manage a strata complex in Burnaby and we had an incident in one of the units that required professional biohazard cleanup. ProServ arrived in 55 minutes, assessed the contamination scope on arrival, gave us a written estimate before starting, and had a clearance certificate ready for the strata council within 48 hours. The insurance documentation they produced — scope, records, clearance test — was exactly what the adjuster needed. No back and forth."
"We were dealing with an overdose situation in a rental property in Surrey and I was concerned about fentanyl surface contamination — I'd read enough to know it wasn't safe to send a cleaner in without proper protocol. ProServ was very specific about their fentanyl surface decontamination process, the equipment they were using, and they produced a post-cleanup surface test result before I re-tenanted the unit. The written estimate matched the invoice exactly."
Why Crime Scenes Require Certified Biohazard Remediation
General cleaning products, household disinfectants, and building maintenance staff are not equipped to safely decontaminate crime scenes and trauma sites. The biological and chemical hazards present require specific equipment, training, and WorkSafe BC-regulated disposal protocols.
Hepatitis B, C & HIV Surface Survival
Hepatitis B virus (HBV) survives on environmental surfaces for up to 7 days at room temperature. Hepatitis C (HCV) survives on surfaces for up to 6 weeks. HIV can remain viable outside the body for up to 6 days. These pathogens are not eliminated by standard household disinfectants. EPA-registered biocidal agents with demonstrated efficacy against blood-borne pathogens — applied at correct concentration and dwell time by AMRT-certified technicians — are required for safe decontamination. Exposure through contact with contaminated surfaces or aerosolized material poses documented transmission risk.
Dermal Absorption Risk — BC Drug Deaths 2024
Fentanyl and its analogues — detected in 78% of BC's 2,253 drug toxicity deaths in 2024 — contaminate surfaces at overdose scenes and can be absorbed through skin contact. Even trace amounts invisible to the eye can cause toxicity. Standard cleaning products do not neutralize fentanyl. Decontamination requires specific fentanyl-degrading agents, Level B PPE including nitrile gloves, face shield, and air-purifying respirator, and post-cleaning surface testing to confirm decontamination. Families, building staff, and general cleaners should not enter a known overdose scene without professional assessment.
Biohazard Waste — Regulated Disposal Required
Biological waste from crime scenes, trauma scenes, and unattended deaths is regulated as a biohazardous material under WorkSafe BC and BC health authority guidelines. It cannot be disposed of in regular garbage, building waste systems, or municipal collection. Regulated disposal requires packaging in labelled biohazard containers, transport by licensed biological waste carriers, and processing at a certified disposal facility — with documented chain of custody at every step. ProServ manages the full disposal chain and provides disposal documentation as part of the cleanup package.
Biohazard Cleanup
Biohazard Cleanup ↗Environmental Remediation
Environmental Remediation ↗Fire Damage Restoration
Fire Damage Restoration ↗Crime Scene Cleanup — Frequently Asked Questions
Answers to the most common questions from families, property managers, and estates about crime scene cleanup in Greater Vancouver BC.
ProServ guarantees a 60-minute arrival for crime scene and trauma scene cleanup anywhere in Greater Vancouver — 24/7. Unmarked vehicles, plain ID, strict confidentiality maintained throughout. Call (778) 262-2788 any time.
In most cases, yes. Crime scene cleanup is typically covered under property damage or biohazard remediation provisions for sudden, unexpected events — homicide, suicide, unattended death, accidental trauma. Drug overdose coverage may depend on policy language. ProServ provides complete documentation formatted for Intact, Aviva, and all major BC insurers from day one.
ProServ technicians hold the IICRC AMRT (Applied Microbial Remediation Technician) — the specific credential governing biological contamination remediation, blood-borne pathogen protocols, and remediation verification. We comply with WorkSafe BC biological hazard regulations for all waste handling and disposal. Unlike competitors who list "IICRC accredited" without specifying the credential, ProServ names it: IICRC AMRT.
No. BC regulations and WorkSafe BC guidelines require professional biohazard remediation. Blood-borne pathogens (Hepatitis B: 7 days, Hepatitis C: 6 weeks, HIV: 6 days on surfaces) require EPA-registered biocides, not household products. Drug overdose scenes carry fentanyl residue that absorbs through skin — in 2024, 78% of BC's 2,253 drug toxicity deaths had fentanyl detected. Professional remediation with AMRT-certified technicians, proper PPE, and regulated waste disposal is the only safe approach.
Yes. Drug overdose scenes are among the most hazardous environments ProServ remediates. With fentanyl detected in 78% of BC's 2024 drug deaths, surface contamination at overdose scenes poses lethal dermal absorption risk. ProServ deploys Level B PPE, EPA-registered fentanyl-degrading agents, HEPA air filtration, post-cleaning surface testing, and certified biohazard waste disposal. Clearance is documented and provided before re-occupancy.
No. Every ProServ technician on every crime scene job is a full-time, background-checked ProServ employee. Zero subcontractors — not ever. In a setting where a family's most difficult circumstances are visible in their home, every person entering the property must be fully accountable. Our crews are our employees. Their training and backgrounds are ours to verify and vouch for.
Discretion is a core protocol. Vehicles are unmarked. Crews carry plain identification. We work within the family's or property manager's access requirements. Insurance documentation uses clinical language — addresses, names, and event descriptions are handled with strict confidentiality. We do not discuss client situations with any third party. We have specific protocols for shared buildings and strata properties where neighbour proximity requires additional discretion.
Yes. After biohazard remediation, damaged and removed materials must be rebuilt. ProServ handles the full project: cleanup through complete reconstruction — drywall, flooring, structural elements, painting. One company, one estimate, one point of contact, from the first call through final inspection. No referral to a second contractor. No coordination gap between who cleaned and who rebuilt.
IICRC AMRT Certified — Greater Vancouver BC
Crime Scene Cleanup in Vancouver BC?
ProServ Is 60 Minutes Away — Confidential & Certified.
IICRC AMRT-certified biohazard remediation. 60-minute arrival guarantee. Zero subcontracting. Fixed written estimate. Full reconstruction included. Homicide, suicide, unattended death, drug overdose, trauma scene — Greater Vancouver, 24/7.
(778) 262-2788Vancouver • Burnaby • Richmond • Surrey • North Vancouver • Coquitlam • Delta • Langley • All Metro Vancouver